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X Demographics
Mendeley readers
Attention Score in Context
| Title |
Customer satisfaction in service delivery with artificial intelligence: A meta-analytic study
|
|---|---|
| Published in |
Revista de Administração Mackenzie, January 2022
|
| DOI | 10.1590/1678-6971/eramd220003.en |
| Authors |
Laura M. Aguiar-Costa, Carlos A. X. C. Cunha, Wallysson K. M. Silva, Nelsio R. Abreu |
X Demographics
The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 1 | 100% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 1 | 100% |
Mendeley readers
The data shown below were compiled from readership statistics for 77 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 77 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Unspecified | 8 | 10% |
| Student > Master | 7 | 9% |
| Lecturer | 3 | 4% |
| Student > Bachelor | 3 | 4% |
| Student > Ph. D. Student | 3 | 4% |
| Other | 8 | 10% |
| Unknown | 45 | 58% |
| Readers by discipline | Count | As % |
|---|---|---|
| Unspecified | 9 | 12% |
| Business, Management and Accounting | 9 | 12% |
| Social Sciences | 3 | 4% |
| Arts and Humanities | 2 | 3% |
| Computer Science | 2 | 3% |
| Other | 7 | 9% |
| Unknown | 45 | 58% |
Attention Score in Context
This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 28 April 2023.
All research outputs
#17,881,371
of 26,178,577 outputs
Outputs from Revista de Administração Mackenzie
#71
of 96 outputs
Outputs of similar age
#317,519
of 529,515 outputs
Outputs of similar age from Revista de Administração Mackenzie
#10
of 11 outputs
Altmetric has tracked 26,178,577 research outputs across all sources so far. This one is in the 21st percentile – i.e., 21% of other outputs scored the same or lower than it.
So far Altmetric has tracked 96 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 6.3. This one is in the 11th percentile – i.e., 11% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 529,515 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 28th percentile – i.e., 28% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 11 others from the same source and published within six weeks on either side of this one. This one is in the 1st percentile – i.e., 1% of its contemporaries scored the same or lower than it.