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The Role of Emotional Service Expectation Toward Perceived Quality and Satisfaction: Moderating Effects of Deep Acting and Surface Acting

Overview of attention for article published in Frontiers in Psychology, March 2019
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Mentioned by

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1 X user
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1 YouTube creator

Citations

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8 Dimensions

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48 Mendeley
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Title
The Role of Emotional Service Expectation Toward Perceived Quality and Satisfaction: Moderating Effects of Deep Acting and Surface Acting
Published in
Frontiers in Psychology, March 2019
DOI 10.3389/fpsyg.2019.00321
Pubmed ID
Authors

Ji Youn Jeong, Jungkun Park, Hyowon Hyun

X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
As of 1 July 2024, you may notice a temporary increase in the numbers of X profiles with Unknown location. Click here to learn more.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 48 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 48 100%

Demographic breakdown

Readers by professional status Count As %
Student > Doctoral Student 7 15%
Student > Bachelor 6 13%
Student > Ph. D. Student 4 8%
Student > Master 3 6%
Professor 2 4%
Other 4 8%
Unknown 22 46%
Readers by discipline Count As %
Business, Management and Accounting 10 21%
Social Sciences 3 6%
Nursing and Health Professions 2 4%
Engineering 2 4%
Psychology 2 4%
Other 3 6%
Unknown 26 54%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 13 March 2023.
All research outputs
#18,974,825
of 23,524,722 outputs
Outputs from Frontiers in Psychology
#23,226
of 31,360 outputs
Outputs of similar age
#267,609
of 352,672 outputs
Outputs of similar age from Frontiers in Psychology
#652
of 798 outputs
Altmetric has tracked 23,524,722 research outputs across all sources so far. This one is in the 11th percentile – i.e., 11% of other outputs scored the same or lower than it.
So far Altmetric has tracked 31,360 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 12.6. This one is in the 19th percentile – i.e., 19% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 352,672 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 13th percentile – i.e., 13% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 798 others from the same source and published within six weeks on either side of this one. This one is in the 15th percentile – i.e., 15% of its contemporaries scored the same or lower than it.