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Contradictions and power play in service encounters: an activity theory approach

Overview of attention for article published in Cadernos EBAPE.BR, August 2010
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Title
Contradictions and power play in service encounters: an activity theory approach
Published in
Cadernos EBAPE.BR, August 2010
DOI 10.1590/s1679-39512010000200011
Authors

Mario Eduardo Giraldo Oliveros, Susan Vaux Halliday, Maria Mercedes Botero Posada, Reinhard Bachmann

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 26 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Philippines 1 4%
Unknown 25 96%

Demographic breakdown

Readers by professional status Count As %
Student > Doctoral Student 5 19%
Researcher 4 15%
Student > Ph. D. Student 3 12%
Professor 2 8%
Student > Postgraduate 2 8%
Other 6 23%
Unknown 4 15%
Readers by discipline Count As %
Business, Management and Accounting 8 31%
Social Sciences 6 23%
Engineering 2 8%
Mathematics 1 4%
Linguistics 1 4%
Other 4 15%
Unknown 4 15%