Reculturing Museums, Embrace Conflict, Create Change
Monograph (February 2022)
The most recent citing publications are shown below. View all 8 publications that cite this research output on Dimensions.
Kiosks as self-service technology in hotels: opportunities and challenges
Article in Worldwide Hospitality and Tourism Themes (May 2021)
People and Social Interaction: Drivers of Service Innovation
Book chapter (October 2018)