Humans aren’t quite ready for a chatbot takeover, says Göttingen University study
Euronews,
Chatbots are rapidly becoming the first, and sometimes only point of engagement with web-based customer services across…
Chatbots are rapidly becoming the first, and sometimes only point of engagement with web-based customer services across…
“Hello, my name is Leon. How can I help you today?” Consumers do not like to discover that Leon is a bot.
Chatbots make good fall guys, but they can’t beat a human touch for critical communications.
More and more companies are using chatbots in customer services. Due to advances in artificial intelligence and natural…