The Influence of Empathy and Consumer Forgiveness on the Service Recovery Effect of Online Shopping

Overview of attention for article published in Frontiers in Psychology, March 2022

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The Influence of Empathy and Consumer Forgiveness on the Service Recovery Effect of Online Shopping - New curated article on #workpsychology #organisationalpsychology #humanperformance https://t.co/9lxoHE56Mo

New Research: The Influence of Empathy and Consumer Forgiveness on the Service Recovery Effect of Online Shopping https://t.co/lqcINbvGTd #Psychology #Psych

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