How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory
Article in Journal of Retailing and Consumer Services (November 2024)
The most recent citing publications are shown below. View all 10 publications that cite this research output on Dimensions.
Article in Journal of Retailing and Consumer Services (November 2024)
Article in Epilepsy & Behavior (June 2024)
Article in مجلة کلية السياحة والفنادق - جامعة مدينة السادات (June 2024)