Tit for tat or good for evil? Linking customer incivility, hostility, guilt, and employee behaviors

Overview of attention for article published in Frontiers in Psychology, January 2023

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Tit for tat or good for evil? Linking customer incivility, hostility, guilt, and employee behaviors - New curated article on #workpsychology #organisationalpsychology #humanperformance https://t.co/0PwrRNWQGh

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