Antecedents of proactive customer service performance in hospitality: a meta-analysis

Overview of attention for article published in Journal of Hospitality Marketing & Management, March 2023

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Journal of Hospitality Marketing & Management has a new article published: Antecedents of proactive customer service performance in hospitality: a meta-analysis Zhen Yan, Zuraina Dato Mansor, and Wei Chong Choo https://t.co/MH6bSb4fL3 Congratulations

20 Mar 2023

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