“Good” and “bad” frictions in customer experience: Conceptual foundations and implications
Article in Psychology and Marketing (August 2024)
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The Importance of Conative Factors for Individual Differences in Attention Control
Article in Journal of Experimental Psychology Learning Memory and Cognition (June 2024)
Enhancing ESL Learners' Experience and Performance through Gradual Adjustment of Video Speed during Extensive Viewing
Conference proceeding (May 2024)