How emotions sound. A literature review of music as an emotional tool in tourism marketing
Article in Tourism Management Perspectives (September 2023)
The most recent citing publications are shown below. View all 8 publications that cite this research output on Dimensions.
When interacting with a service robot is (not) satisfying: The role of customers’ need for social sharing of emotion
Article in Computers in Human Behavior (September 2023)
Can robots recover a service using interactional justice as employees do? A literature review-based assessment
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